Privacy Policy
Last updated: 27 July 2026
At Hadley-Coates Art I am committed to protecting your privacy and handling your personal information responsibly.
Information I Collect
When you use my website, I may collect:
● Your name
● Email address
● Postal address (for orders)
● Telephone number (if provided)
● Payment information (processed securely by my payment provider – I do not store your card details)
● Information you provide when contacting me
● Website usage data through cookies and analytics
How I Use Your Information
I use your personal information to:
● Process and deliver your orders
● Respond to enquiries
● Provide customer support
● Improve my website and services
● Comply with legal and accounting obligations
● Send marketing emails only if you have chosen to receive them
Payment Information
Payments are processed securely through trusted third-party payment providers. I never see or store your full payment card details.
Cookies
This website uses cookies to improve your browsing experience and understand how visitors use the site. You can manage or disable cookies through your browser settings.
Sharing Your Information
I only share your information where necessary, including with:
● Payment processors
● Delivery and postal services
● Website hosting providers
● Professional advisers where required by law
I never sell your personal information to third parties.
How Long I Keep Your Information
I keep your information only for as long as necessary to fulfil your order, comply with legal obligations, resolve disputes, and maintain business records.
Your Rights
Under UK data protection law, you have the right to:
● Access the personal information I hold about you
● Request correction of inaccurate information
● Request deletion of your information where appropriate
● Object to certain types of processing
● Request restriction of processing
● Request a copy of your personal data
● Withdraw consent for marketing communications at any time
Security
I take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure or alteration.
Third-Party Services
My website may contain links to third-party websites or use third-party services such as payment providers or social media platforms. These services have their own privacy policies.
Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Hadley-Coates Art
Email: philippahc@icloud.com
Website: philippahadleycoates.com
Complaints
If you are unhappy with how I handle your personal information, you have the right to complain to the Information Commissioner’s Office (ICO).
Website: https://ico.org.uk
Changes to This Policy
I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.